Buying from the Golf Geeks Website is classed as ‘distance selling’.
This means our customers have the right to cancel their order for a limited time without giving a reason & even if the goods supplied are not faulty.
We offer a full refund to any customer who has told us within 14 days of receiving their goods that they want to cancel. Customers have another 14 days to return the goods (at their expense) once they’ve informed us of the return.
Golf Geeks will refund the customer within 14 days of receiving the goods back via the payment method used to make the original purchase.
Refunds of this type are only valid when requested by the original
purchaser.
If you wish to cancel your order within 14-days of receiving it please email – [email protected] or call 0330 128 9899.
If you email please make sure you receive an email confirmation within 24hrs from Golf Geeks with further instructions.
Please note that responsibility for the goods remains with the customer until they arrive safely back at Golf Geeks and so we strongly advise returning goods using a recognised, tracked & insured service.
For more information on your rights to cancel and ‘distance selling’ see this article from the UK Citizens Advice Service.
Ordered a used wedge and it was delivered early (thanks Parcelforce). Great price and condition. Helpful updates from Matt at Golf Geeks throughout.
Very happy, delivery quick, with full
tracking, club arrived in good condition,
exactly as described.
Very pleased with both my driver & 3w, great value for money and excellent service, would thoroughly recommend. Returning customer as a result of Golf Geeks first class service..
Received my titleist 3w on time, exactly
as described in excellent condition.
Outstanding value for money. I will
definitely be using Golf Geeks again..
Great service from the folks of Golf Geeks.. The product arrived pronto and very well wrapped and it's exactly as described on the website. Highly recommend.
Ordered a pre-owned Calloway Big Bertha
steelhead driver. Service and delivery were
fast and efficient. Driver was as described.
Very satisfied with the rescue club and
the service thanks.
Golf Geeks supplied me with a top
quality used hybrid and gave me a good price for my trade in. The exchange process was really simple.
Matt provided great customer
support throughout.
I was delighted with both customer service
& the wedge I received from the guys, so
a big thumbs up from me well done.
The club received was as described and
the service was excellent.