Buying from the Golf Geeks Website is classed as ‘distance selling’.
This means our customers have the right to cancel their order for a limited time without giving a reason & even if the goods supplied are not faulty.
We offer a full refund to any customer who has told us within 14 days of receiving their goods that they want to cancel. Customers have another 14 days to return the goods (at their expense) once they’ve informed us of the return.
Golf Geeks will refund the customer within 14 days of receiving the goods back via the payment method used to make the original purchase.
Refunds of this type are only valid when requested by the original
purchaser.
If you wish to cancel your order within 14-days of receiving it please email – [email protected] or call 0330 128 9899.
If you email please make sure you receive an email confirmation within 24hrs from Golf Geeks with further instructions.
Please note that responsibility for the goods remains with the customer until they arrive safely back at Golf Geeks and so we strongly advise returning goods using a recognised, tracked & insured service.
For more information on your rights to cancel and ‘distance selling’ see this article from the UK Citizens Advice Service.
Outstanding service & excellent
price for a very good condition Callaway
Big Bertha Driver. Securely packaged
and quick delivery.
I will be recommending Golf Geeks and
would not hesitate to buy from them again.
Great service from the folks of Golf Geeks.. The product arrived pronto and very well wrapped and it's exactly as described on the website. Highly recommend.
Very satisfied with the rescue club and
the service thanks.
Ordered a used TS2 driver. Fast deliver and it
was in mint conditions. A1 service I would use
them again for sure.
I needed a set of clubs to get back in the
game, quickly found Golf Geeks, good
selection & prices.. clubs in great condition.. can highly recommend Matt and Golf Geeks
I was delighted with both customer service
& the wedge I received from the guys, so
a big thumbs up from me well done.
Item arrived as described, very happy. The communication throughout has been great and very helpful. Thank you!
Amazing customer service - responded to my email promptly even at the weekend!
Gave me good advice as I am very new to golf & the clubs arrived very quickly.
Ordered 58 degree wedge. Arrived well
packaged in very short time. Wedge as
described. communication from Matt
excellent. Would definitely recommend.
Ordered a used wedge and it was delivered early (thanks Parcelforce). Great price and condition. Helpful updates from Matt at Golf Geeks throughout.