Buying from the Golf Geeks Website is classed as ‘distance selling’.
This means our customers have the right to cancel their order for a limited time without giving a reason & even if the goods supplied are not faulty.
We offer a full refund to any customer who has told us within 14 days of receiving their goods that they want to cancel. Customers have another 14 days to return the goods (at their expense) once they’ve informed us of the return.
Golf Geeks will refund the customer within 14 days of receiving the goods back via the payment method used to make the original purchase.
Refunds of this type are only valid when requested by the original
purchaser.
If you wish to cancel your order within 14-days of receiving it please email – [email protected] or call 0330 128 9899.
If you email please make sure you receive an email confirmation within 24hrs from Golf Geeks with further instructions.
Please note that responsibility for the goods remains with the customer until they arrive safely back at Golf Geeks and so we strongly advise returning goods using a recognised, tracked & insured service.
For more information on your rights to cancel and ‘distance selling’ see this article from the UK Citizens Advice Service.
Phil Craymer
